Payment & Security
Ruchelora is owned and operated by Shenzhen Longdingyuan Technology Co., Ltd.
We aim to provide a clear and reliable payment experience for customers shopping through the Ruchelora online store. Payment options available for your order will be displayed during the checkout process.
When placing an order, you are responsible for providing accurate payment and order information. By submitting payment details, you authorize the applicable transaction amount to be processed according to the information shown at checkout.
Prices, applicable charges, and any payment-related information will be displayed before you complete your purchase. Customers should review all order details carefully before confirming payment.
If you experience any issues related to payment, including payment processing problems or questions about a transaction, please contact our customer support team for assistance.
We take reasonable steps to maintain a secure shopping environment. However, customers should also take appropriate measures to protect their account information and payment details when using online services.
Company Information
Brand Name: Ruchelora
Company Name: Shenzhen Longdingyuan Technology Co., Ltd.
Registered Address: Room 4C9D3, Haijing Plaza Building, No. 18 Taizi Road, Shuiwan Community, Shekou Subdistrict, Nanshan District, Shenzhen, Guangdong Province, China
Email: service@ruchelora.com
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.
We aim to respond to customer inquiries within 1-2 business days.