Terms of Condition

Ruchelora is owned and operated by Shenzhen Longdingyuan Technology Co., Ltd.

These Terms and Conditions govern purchases made through ruchelora.com (“Ruchelora”), an online store operated by Shenzhen Longdingyuan Technology Co., Ltd. By placing an order through ruchelora.com, you enter into a purchase transaction with Shenzhen Longdingyuan Technology Co., Ltd., subject to these Terms and the policies published on ruchelora.com.

Product Information

We aim to provide accurate product descriptions and information. However, customers should review product details carefully before placing an order. Product availability and information may change when necessary.

Orders

Submitting an order represents your request to purchase products through our online store. We may review order information and take appropriate actions according to applicable policies and requirements.

Prices and Payment

Prices and applicable charges will be displayed during the checkout process. Payment must be completed according to the payment instructions and options available at checkout.

Shipping and Returns

Shipping arrangements, delivery information, and return or refund procedures are subject to the policies available on our website. Any applicable terms will be communicated according to the relevant policies and applicable requirements.

About Our Business

Ruchelora is an online retail store operated by Shenzhen Longdingyuan Technology Co., Ltd. The company is responsible for the sale of products, order processing, customer support, returns, refunds, and other transactions conducted through ruchelora.com.

Ruchelora and ruchelora.com are operated by Shenzhen Longdingyuan Technology Co., Ltd.

Company Information

Brand Name: Ruchelora
Company Name: Shenzhen Longdingyuan Technology Co., Ltd.
Registered Address: Room 4C9D3, Haijing Plaza Building, No. 18 Taizi Road, Shuiwan Community, Shekou Subdistrict, Nanshan District, Shenzhen, Guangdong Province, China
Email: service@ruchelora.com
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.
We aim to respond to customer inquiries within 1-2 business days.