Terms of Use

Ruchelora is owned and operated by Shenzhen Longdingyuan Technology Co., Ltd.

These Terms and Conditions govern purchases made through ruchelora.com (“Ruchelora”), an online store operated by Shenzhen Longdingyuan Technology Co., Ltd. By placing an order through ruchelora.com, you enter into a purchase transaction with Shenzhen Longdingyuan Technology Co., Ltd., subject to these Terms and the policies published on ruchelora.com.

Website Access and Use

By accessing or using our website, you agree to comply with these Terms of Use and applicable laws. You may use the website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.

Acceptable Use

You agree not to misuse the website, attempt to gain unauthorized access, interfere with website functionality, submit harmful content, or use the website for activities that violate applicable laws or regulations.

Website Content

Product descriptions, images, text, and other content provided on the website are intended for general informational and shopping purposes. We may update, modify, or remove website content when necessary.

About Our Business

Ruchelora is an online retail store operated by Shenzhen Longdingyuan Technology Co., Ltd. The company is responsible for the sale of products, order processing, customer support, returns, refunds, and other transactions conducted through ruchelora.com.

Ruchelora and ruchelora.com are operated by Shenzhen Longdingyuan Technology Co., Ltd.

Company Information

Brand Name: Ruchelora
Company Name: Shenzhen Longdingyuan Technology Co., Ltd.
Registered Address: Room 4C9D3, Haijing Plaza Building, No. 18 Taizi Road, Shuiwan Community, Shekou Subdistrict, Nanshan District, Shenzhen, Guangdong Province, China
Email: service@ruchelora.com
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.
We aim to respond to customer inquiries within 1-2 business days.